Explore Your Game

Golf is a game for a lifetime. What other game allows players of different skill levels, of different generations, or wildly different amounts of experience to get out together and enjoy a day in nature? All while playing a game that can be as serious, or as frivolous as you want it to be. There are health benefits too—studies show that golfers live longer, are healthier, and have a higher quality of life.

GolfNorth is all about golfers serving golfers. Founded in 1994, GolfNorth Properties was created with the vision of providing golfers like us, with more options to explore all the endless facets of the greatest game on earth. Whatever your budget. Whatever style of course appeals to you. GolfNorth has the perfect place, for your perfect round.

Whether you play every day, are a weekend warrior, or only dust off the clubs once a year for the annual tournament—GolfNorth has a membership or green fee program that will fulfill your golfing desires. It’s all about fun—you tell us what you’re looking for, and we’ve got the golfing experience for you. And if you aren’t sure what you want, we’d be happy to make some suggestions. Our goal is to provide you with the greatest experience in daily green fee play, golf memberships, tournaments, banquets, weddings or corporate functions—we love golf, and we want you to love it too.

If you need some help with your game, the GolfNorth Academy has instructors who can take you to whatever level you wish to rise to. And if you’re looking for a golf getaway with friends or family—well we have some options for you there too.

If you already love golf as much as we do, or just think that you might want to give it a try, and you can’t find what you’re looking for on this website—contact us, and our Concierge Service will be happy to help you. Every day is a great day at GolfNorth.

Meet The Team

President & CEO

Shawn was appointed as the President, CEO, and General Counsel of GolfNorth Properties Inc. in November 2010. Prior to that time, Shawn held a variety of positions since joining GolfNorth in 2003; the most recent being the position of Executive Vice-President and General Counsel. Shawn’s corporate and commercial experience includes some of the largest acquisitions and dispositions of insurance brokerages in the country. 

Shawn has a B.A. from Carleton University, an LL.B. from the University of Western Ontario along with a Master of Laws in Banking & Finance from Osgoode Hall Law School. Shawn is also a former part-time professor of law at Conestoga College, located in Kitchener, Ontario. When not playing hockey during his spare time, Shawn enjoys a variety of outdoor activities, including skiing, golfing, fishing, and hunting.

Chief Operating Officer

Mike found his passion for golf at an early age while working his way up through the ranks in various facets of the business from off course retail and golf equipment manufacturing to golf course management. Even though Mike graduated from Conestoga College with a Mechanical Engineering Technology Diploma, he continued to pursue his love of golf.

Mike joined GolfNorth in 1998 while he was the manager at Beaverdale Golf Club in Cambridge, which was GolfNorth’s third acquisition. From there he continued to build on his experience while developing a multi-course infrastructure for the company.

Mike was raised in the Hespeler part of Cambridge, Ontario and now lives with his wife Deb in Paris. Playing the game of golf will always be a priority for Mike along with travelling and spending time with family.

VP, Business Development

Mr. Turner is the Vice-President, Business Development for GolfNorth, overseeing GolfNorth’s business development strategy, corporate relationships and company-wide merchandise sales. Mr. Turner is a PGA Executive Professional and currently sits on the National TaylorMade Advisory Council and is a former
member of the WLU Golden Hawk golf coaching staff. Before joining the GolfNorth team in the fall of 2003 he was the Project Manager, Golf Professional and General Manager for Whistle Bear Golf Club.

He worked closely with the course and building architects; and made initial contacts and agreements to host the Nationwide Tour event in July 2004. He attended Faulkner State College and the University of South Alabama where he attained a Business Administration Degree while on a full athletic scholarship.
Mr. Turner has been a member of the PGA since 1994.

VP, Chief Agronomist

Doug took a summer job on a golf course grounds crew in the summer of 1986, got his first Superintendent position shortly thereafter, and has been with GolfNorth since 1998 (there were three courses in those days).  He graduated from the University of Guelph with an Honours BSc in agriculture(OAC ’90) and would rather discuss turfgrass science and golf course design than do pretty much anything else. Additionally, he teaches personal and environmental pesticide safety to Ontario farmers,has served as a Municipal Councillor since 1997, coaches high school football, and plays guitar for a band called Safe As Milk.

VP, Corporate Controller & HR Director

Lynne has worked in the golf industry since 1997 and with GolfNorth since 2004.  She has been central to the development of GolfNorth’s Head Office functions (Payroll, Accounting, Budgeting), and is responsible for financial reporting, human resources, and accounting for all locations within the GolfNorth portfolio.  She holds an MBA from Athabasca University, a diploma in Human Resource Management, a Post Baccalaureate Diploma for Management, and was awarded CHRP and CHRL designations through the Human Resources Professionals Association of Canada.

Director, Marketing & Communications

Shelby has been with GolfNorth Properties since May 2012. She is an avid golfer and participates in many events during the season, including a ladies league. Shelby believes that golf (and any form of recreation) is the key to a healthy and happy life. With a Bachelor’s degree in Tourism Management, majoring in Recreation from Vancouver Island University, a Marketing Designation from the Canadian Marketing Association and an Event Management Post Graduation Certificate from Niagara College — this job was made for her. She is currently pursuing her MBA from Gordon Lang School of Business (UofG) with the expectation of completion in the summer of 2023. Shelby is passionate about marketing, recreation, and business development and is extremely excited to be working with creative individuals to help communicate the benefits of recreation and golf!

Director, Information Technology

Tyler is part of the technology team at GolfNorth, where he helps build, implement and maintain many software applications. He holds a Global Business and Digital Arts degree from the University of Waterloo and is passionate about finding creative solutions to difficult problems. Tyler is constantly searching for better, more efficient ways of improving everyone’s daily work operations using technology. In his spare time you can find him on the golf course or  playing fetch with his puppy, Divot.

Executive & Legal Assistant

Jaclyn has been in the golf industry for 8 years now starting in the hospitality side at various private clubs while completing her undergraduate degree. She joined GolfNorth in 2018 starting in Tee Reservations, in 2019 she was promoted to Membership Coordinator and in 2022 she started her current position. Outside work you will find her going on hikes with her dog, spending time with friends and family, or shopping for home décor. She also loves wine, Taylor Swift, and the occasional golf game with her fiancé.

Accounting Team Lead

Joanna is the accounting team lead, overseeing accounts payable, but has a more active role in accounts receivable. Her career at GolfNorth started in Tee Reservations but has moved through the company in various roles leading to her current position. Joanna enjoys reading, nature walks, and spending quality time with her son. She also enjoys a friendly game of golf with friends and co-workers.

Payroll Administrator

Michelle joined GolfNorth in January 2023 and is happy to be working in the golf industry. She has worked in the fitness and construction industries for most of her career in various roles, including supervising two departments and specializing in the training of many company-wide projects. Outside of work, Michelle enjoys golf and baseball, with one of her life’s goals being attending games at every single Major League Baseball stadiums (her total is currently 7). 

Accounts Payable Administrator

Maradele has just celebrated her first year with GolfNorth in the Accounting department. She is a mom of 18-year-old twin boys and 3 fur babies. In her spare time, you can find her hiking with the dogs, watching her favourite sports team the Pittsburgh Steelers, or relaxing with family and friends. She also loves music, travel, and chasing her ball around GolfNorth’s great courses.

Accounts Payable Administrator

Sydney is a recent University graduate with a bachelor’s degree in accounting, currently working towards her CPA designation. As accounts payable administrator, she completes payments as well as processes, verifies, and reconciles invoices. Sydney enjoys being outside in the sun, painting, and playing soccer. When she isn’t studying, she likes to spend her free time with friends and family.

Senior Graphic Designer

Sara Nadalin began her career at GolfNorth back in early 2018 and is in charge of developing the visual brand identity for the company and all of its subsidiaries, as well as all front-end website design. Never having golfed before working for us, she has enjoyed learning the sport and is excited to get back on the greens with her husband each season. Outside of work, you can find her running around after her two toddlers, born in 2020 and 2021.

Marketing Coordinator

Dylan is a part of the marketing team at GolfNorth, where he helps bring together creative marketing strategies, technical execution of campaigns and an understanding of marketing analytics. He enjoys golfing, preferring early morning tee times to begin the day. Dylan has a Bachelor’s degree in Business Administration, Marketing Major from the Lazaridis School of Business at Wilfrid Laurier University. Outside of GolfNorth, Dylan is a marketing consultant to local small businesses and in 2019, he and his wife Julianna started their own candle company in Waterloo, Julianna Candle Co.

Content Creator & Digital Marketing Assistant

Ty recently joined the GolfNorth Marketing department and is responsible for curating and creating content for all course pages. He is a photographer and videographer with 6+ years of experience, who is passionate about sports cinematography. Ty completed his undergraduate degree at the RTA School of Media at Ryerson University, and completed a graduate program at Seneca College in Sports Marketing. In his spare time, Ty enjoys watching sports, travelling and listening to music.

Membership & Travel Coordinator

Michelle is new to the golf world but brings years of customer service experience into her role with the GolfNorth team. She is a movie and theatre buff who often enjoys having a cold beer on a warm patio. Michelle is a graduate of the Radio Broadcasting program at Seneca College in Toronto, Ontario.

Ecommerce Administrator

Paul has always known he wanted to work in the Golf Industry. He first joined GolfNorth after graduating in 2007 from the Niagara College Business Administration Professional Golf Management program where he worked at Burford Golf Links as a Pro Shop Associate. After leaving to work in the retail business, he returned to the GolfNorth team in January of 2022 with a deep retail background and is now responsible for operating the online retail store northernathletics.ca. In his free time, Paul enjoys golfing, snowboarding, and staying busy with his wife Mandy and their two boys at a beach, park or just hanging out in the backyard at home.

Tee Reservation Manager

Scott possesses extensive Hospitality & Retail industry experience—POS, IT, and Operations. He has used his skills at golf courses, retail establishments, pubs & restaurants, and software businesses. Scott’s academic background includes a B.A. and Diploma in Business Administration from Wilfrid Laurier University.

Scott was born in White Rock BC and has lived for many years in Waterloo ON. But always looks forward to traveling west whenever possible to visit family and friends, the ocean, and the many beautiful golf courses the province provides.

POLICIES

GolfNorth Head Office

Head Office is located at Conestoga Golf Course and is open Monday through Friday from 8:30am to 4:30pm.

Online Bookings and Advance Booking Fees

0 – 7 days in advance = complimentary phone bookings

0 – 8 days in advance = complimentary online bookings

9 – 14 days in advance = $2.99 non-refundable booking fee

Our online booking engine is available 24/7 and allows for bookings up to 8 days in advance for free or up to 14 days in advance with a non-refundable Booking Fee of $2.99 +tax per player. The Booking Fee is payable online via credit card at the time of booking.  This $2.99 Booking Fee is in addition to the price of the reserved green fees; this is not a deposit. The Booking Fee is not refundable under any circumstances, including tee time cancellation or inclement weather. The only instance that may warrant a refund of a Booking Fee is in the unlikely event of a course closure due to government regulations (such as Covid-19 lockdowns) or extreme conditions, such as snowfall.

Call Centre

Peak Season Hours (Mid May – September)

Monday to Friday: 7:00am to 7:00pm

Saturday, Sunday & Holidays: 8:30am to 4:30pm

Shoulder Season Hours (Spring & Fall)

Monday to Friday: 8:30 am to 4:30 pm

TEE TIME POLICIES

Online Booking and Credit Card Policy

Credit cards are required for all tee-time bookings. Your credit card will NOT be charged at the time of booking unless you are:

1) Purchasing a prepaid tee time;

2) Purchasing a non-refundable booking fee;

You may select your method of payment in the pro shop at the time of check-in. In the event of a “No-Show” or “Short Show” (as outlined below) your credit card will be charged.

CANCELLATION OF TEE TIMES

Your tee time is reserved just for you and the other golfers in your time slot. A last-minute cancellation, no show or short show leaves a hole in the golf course’s tee sheet for that day – a hole that could have been filled by another golfer. GolfNorth’s policies with respect to cancellations, no-shows and short-shows were developed to minimize the number of holes or gaps in the tee sheets resulting from last-minute cancellations, no-shows and short shows.

We accept cancellations to bookings up to 12 hours prior to a tee time. If you cancel a tee time with at least 12 hours’ notice, there will be no charges incurred. In instances where golfers cancel with less than 12 hours’ notice, the golfer who booked the tee time will be charged a cancellation fee equivalent to the cost of the original booking.

If the course is unplayable due to weather or other circumstances, you will not be charged for your booking.

CANCELLING PLAYERS FROM A TEE TIME

If you book a twosome but cancel one player, you have now booked as a single and fall under the booking privileges of a single. Singles are permitted to book online with existing groups up to 8 days in advance. Singles are also permitted to book within 48 hours of their tee times by calling GolfNorth’s Tee Reservation Centre or 8 days in advance with a group of 2 or 3. Should a single golfer, twosome or threesome book as a larger group and fail to cancel one or more players within 12 hours prior to a tee time, the golfer who booked the tee time will be charged a cancellation fee equivalent to the pro-rata cost of the original booking for those “no show” golfers in addition to his or her tee time.

NO SHOWS AND SHORT SHOWS

If you fail to show up for a tee time made in your name, the credit card on file will be charged a No-Show Fee equivalent to the cost of the original tee time reservation. If you show up with fewer people than originally booked for with less than 12 hours’ notice, you will be charged for the entire cost of the original reservation.

PRE-PAID TEE TIMES

  • NON-REFUNDABLE
  • 100% transferable – customer can elect to give that tee time to someone they know
  • Tee times can be moved to a different time or day, at least 12 hours before the tee time

If you would like to cancel your tee time please log in or call 1-888-833-8787.

Book or edit your next tee time at https://golfnorth.ca/.

Price Matching Policy

We do not price match online-only promotions in our call centre nor do we price match third-party discounted rates across all of our courses and booking facilities.

Power Cart Policy

Carts will be based on double occupancy. If a single rider is required, a surcharge will apply.

Carts are available to book in advance but are not guaranteed until you arrive at the pro shop. For the most up-to-date cart and course conditions, please visit the online course calendars located on the individual course websites.

The only exception to this rule is for large-scale tournaments, at which time the course will set aside a specific number of carts for event participants.

To rent a power cart, you must be the age of 18 with a valid G2 driver’s licence and credit card.

Cart Mandatory Courses

We currently have four golf courses that are cart mandatory. These courses still abide by weather-influenced restrictions.

  • Mystic: weekends and before 3pm on Fridays, due to length of course and weekend traffic
  • The Club at Bond Head: at all times, due to length of course

COURSE INFORMATION & POLICIES

COURSE CLOSING HOURS

The closing time at all GolfNorth courses is contingent on when it gets dark, extreme weather, or when the last group is off the course, whichever occurs first. If players are likely to finish the round prior to dark, then play/cart rental is not denied. We do however encourage all players to be off the course prior to darkness to prevent an accident or injury.  Subject to Covid 19 government regulations, Lounges do not close unless there are fewer than 12 players remaining on the course and Pro Shops do not close until all groups are off the course.

WALKING ON THE COURSE

Due to safety concerns, non-golfers are not permitted to walk any GolfNorth course. All people on the course must be golfing and have his/her own set of clubs.

OUTSIDE ALCOHOL

At no time are patrons permitted to bring or consume outside alcohol on GolfNorth property. It constitutes a violation of the facilities’ Liquor License. Any outside alcohol will be disposed of immediately.

Rain Checks

Rain checks are not issued for such things as slow play, personal schedule constraints, personal commitments, incomplete rounds due to darkness, or the like. To be given in the case of bad weather, and will be issued by course manager on the day of. Rain checks will be issued in a dollar amount based on the purchase price of your Green Fee and the number of holes you played that you can redeem on your next round at the facility it was issued at.

Example: $50 Green Fee Paid ($50/18holes = $2.77/hole) 12 holes played before inclement weather ($2.77 X 6 holes remaining = $16.62 Credit)

Dress Code

Our Dress Code is designed to maintain an atmosphere consistent with the tradition of golf. In the spirit of accomplishing this, members and guests are requested to wear appropriate attire to all GolfNorth Clubs.

  • Golf shirts with collars are preferred. Mock necks are acceptable. Ladies’ sleeveless golf shirts are permitted.
  • Denim is strongly discouraged.
  • Shoes: soft spikes or soft-soled shoes permitted.
  • Plastic walking boots (casts) are not allowed on the greens however we will accommodate and allow anyone with a walking boot to walk on the rough, fairways, and tees. If someone is playing in a walking boot their playing partner can pick up their ball on the green and estimate putts.

No Resale of Tee Times

All tee times are to be used by the person making the tee time booking. Someone wishing to transfer the name on a tee time can do so only with GolfNorth’s agreement.  Tee times may not be resold.  Under no circumstances may you build a business, in whole or in part, resell, redistribute or recirculate or make any other commercial use of, or create derivative works or materials utilizing any portion of our tee times, membership programs or other services or content, whether or not for profit. GolfNorth reserves the right to refuse or revoke membership and playing privileges at all times due to any abuse of terms or conditions.

Return Policy: Merchandise

If you are not completely satisfied with your merchandise purchase from GolfNorth, please contact us immediately. We are committed to providing complete customer satisfaction. We accept returned merchandise provided it is returned to GolfNorth within 30 days of the original ship date. You may return it for a prompt exchange, credit, or refund within 30 days of the original ship date as long as all merchandise is returned in new condition (unused and in original factory condition), with all original boxes (including all packaging materials), documentation, instructions, and accessories. All returns are subject to our inspection and approval. Personalized and custom items and shipping, brokerage, duties and handling charges are non-refundable and return shipping charges are the sole responsibility of the purchaser.

To initiate a return, please call us at 1-888-833-8787. You are responsible for arranging the return shipment of the product. We reserve the right to deny a full refund of the purchase price if the product is not returned in this manner. Items that are returned damaged or without proper packaging materials are subject to a 20% restocking fee. For all returns and cancellations that are shipped free, a shipping charge equal to the cost of the round trip of the shipment will be withheld from the refund. It is important to save all packaging and not destroy boxes in case of a return.

All damaged shipments are the responsibility of the freight carrier and therefore all damage claims must be filed with them. Shipping errors or shortages must be reported within 7 days from the date of shipment. All returns are subject to a 20% restocking fee. No returns after 30 days.

Cancellation Policy: Merchandise

You may cancel your merchandise order, for any reason, and receive a full refund provided your order has not been shipped. Please note that a small percentage of orders cannot be stopped from shipping out of our warehouse even though they may not have physically left the premises. In these rare instances, the customer will be responsible for whatever shipping charges have been incurred. Most orders are filled and shipped within 24 hours from the time they are received. Once an item is shipped the terms of our Returns policy will take effect. We reserve the right to charge a restocking fee on any cancelled orders.

Shipping Methods

GolfNorth only ships to Canadian addresses. Canada Post is an option, with an estimated delivery time of 2–7 days. Depending on your order, we may ship via Purolator Courier. Please inquire about your shipping options at the time of your order and we will let you know what the new shipping cost will be for your request before processing the order.

Return Policy: Green Fees, Memberships, Clinics, Camps

As noted in the membership application forms and the junior camp registration forms, refunds are not available for memberships or camps. Credits may be available for medical reasons only and will be dealt with on a “case-by-case” basis with supporting documentation. There are also no refunds or credits for gift cards, clinics, or green fee vouchers.

Currency

All prices for products and services are in Canadian dollars and do not include tax.

Lightning Policy

Source: PGA

• Air in a lightning strike can be heated up to 50,000 degrees Fahrenheit. The rapid heating of the air is what produces the shockwave that results in thunder.
• Lightning often strikes outside of heavy rain and may occur as far as 16 kilometers away from any rainfall.
• Most lightning incidents occur when people are caught outdoors in the summer months during the afternoon and evening (between 2:00-6:00 p.m.).
• A ground strike can produce somewhere between 100 million to one billion volts of electricity.
• The length of a cloud-to-ground lightning strike can range from two miles to 10.

Lightning Safety

Be sure to follow these suggestions to keep yourself safe during the summer months while enjoying your round of golf!
Lightning has a very high probability of killing you immediately should you be struck by it while holding a golf club in your hand. A golf club is effectively a mini lightning rod. It is fundamentally important that you know what to do when you are on the golf course and lightning is in the area.

If lightning strikes, get off the course immediately!

If you see lightning or hear thunder, even in the distance, get off the course immediately. Weather cells and thunderstorms bearing lightning may move incredibly quick at times. Before you know it, storms may be right on top of you, catching you unprepared. If you see trouble, get off the golf course instantly.

Learn the 30-30 rule:

• Take appropriate shelter when you can count 30 seconds or less between lightning and thunder.
• Remain sheltered for 30 minutes after you last hear thunder.

If you are in a group in the open spread out, keeping people several yards apart.
Stay away from objects that conduct electricity, such as golf clubs, metal fences, golf carts. Contrary to what some people believe, a golf cart does not offer protection.
Avoid being the highest point in an open area. Swinging a golf club or holding an umbrella (metal or graphite) can make you the tallest object and a target for lightning. Seek shelter in low-lying areas such as valleys, ditches and depressions but be aware of flooding.
Find a dense wooded area: If you are far from shelter, find a dense wooded area. Don’t seek refuge under a lone tree. That’s extremely dangerous. Thickets of short trees, on the other hand, are relatively safe. Seek shelter in a low-lying area under a thick growth of small trees or bushes. Crouch down away from tree trunks.
Download a reliable weather/radar app. Having reliable radar with you at all times, equipped with a lighting detection/prediction mode, is something everyone should have on their phones. Most of these types of apps have a radius of 16 kilometers (some more, some less) from your current location that is outlined on the radar. This is so you can tell how close the approaching storm, or more importantly, the last lightning strike was. Remember, the rain won’t kill you, but the lightning could, so don’t focus on the radar as much as the lightning strikes. Have your own “personal radius” for when the bolts get too close. Sixteen kilometers is ideal just to be safe.

ACCESSIBILITY

We are dedicated to providing accessibility and equitable customer service to each and every one of our diverse and valued customers. Whether you are a member, green fee player, or part of our team, we are committed to providing services in a manner that respects the dignity and independence of persons with disabilities. We promise to give people with disabilities the same opportunity to access goods and services and allow them to benefit from the same services, in the same place and in a similar way as all other customers. GolfNorth will always communicate in a manner that takes into account the person’s disability.

Additional Information

Leasing Your Golf Course to GolfNorth

If you are an owner, operator, a real estate agent or adviser representing an owner, operator or municipality, GolfNorth welcomes you to contact us to discuss the possibility of leasing your golf facility to GolfNorth. In today’s world of increasing operating costs, such as wages and maintenance equipment, not to mention tighter government regulation and the day-to-day challenges of operations, golf course owners are finding it more difficult every year to generate a reasonable return on their investment.

We work closely with interested parties with a view to successfully partnering with them to improve profitability while, at the same time, injecting capital to ensure the long-term improvement of their properties. GolfNorth’s lease solutions offer owners guaranteed minimum rent and relieves them of all operating concerns. If you are seeking the opportunity to lease your golf facility, we invite you to contact us!

In Ontario, GolfNorth currently leases Grey Silo Golf Course, Hornby Glen Golf Club, Ironwood Golf Club, Loch March Golf Club, Rebel Creek Golf Club, The Club at Bond Head, The Oaks of St. George Golf Club, and Uplands Golf & Ski Club. In British Columbia, GolfNorth leases MaraHills Golf Resort along with Shuswap Lake Golf Course. In Nova Scotia, GolfNorth leases the world-renowned Cape Breton Highlands and Keltic Lodge from Parks Canada. Current lease arrangements range from 5 to 42 years.

Why lease to GolfNorth?
  • Increased profit.
  • Elimination of operational headaches and concerns.
  • Increased free time to enjoy life or focus on other business interests.
  • Professional property and golf course management by the leading Canadian operator of semi-private/public golf facilities.
  • Owners continue to own 100% of their golf courses and property to allow them to fully participate in the property appreciation.

The question is not, “Why Lease to GolfNorth?”… The question is, “Why are you not already leasing to GolfNorth?”

Please contact us at: info@golfnorth.ca

Press

The Globe and MailRestoring glory to Cape Breton’s iconic Keltic Lodge (July 18th, 2016)

The RecordGolfNorth helps young players develop a love for the game (July 13th, 2016)