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GolfNorth

Covid-19 Protocols

  • April 7, 2021
  • GolfNorth Properties
  • Categories:Course News

We want to thank our customers and members for their patience and understanding. We are committed to making this experience as enjoyable and as safe as possible!

PUBLIC PROTOCOLS

  • Practice safe social distancing at all times.  Please leave at least 2 metres between yourself and anyone around you.
  • Please follow the direction of our staff and the signage on-site for your safety.
  • Carts will be offered upon tee time booking. Inventory is limited at various courses and we will do our best to keep our inventory availability levels current.
  • Carts will be based on double occupancy. If a single rider is required, a surcharge will apply. Masks must be worn while inside the cart if riding with someone who is not from the same household. 
  • At the discretion of staff, any players exhibiting signs of illness will not be permitted to play.
  • Please book your tee time online at golfnorth.ca. Please be aware of the new cancellation/no show policy and public/member portal. 
  • Due to the overwhelming demand in our call centre, it is recommended customers create a profile and book a tee time online.
  • Customers without a tee time will not be permitted to play. Please be sure to book your tee time in advance.
  • Arrive prepared with personal sanitizer and sanitizing wipes as needed.
  • Credit and tap payments will be encouraged, but cash payments will still be accepted.
  • Clubhouse seating facilities are available on a course by course basis, with limits on capacity to ensure social distancing.
  • Please dispose of any personal trash in the designated receptacles.  Please do not litter.  Dispose at an appropriate time, or place in your golf bag and take home.
  • To improve check-in flow and social distancing, we strongly encourage customers who wish to purchase a membership to do so online at golfnorth.ca. Please expect that membership purchases may take 2 business days to process. Membership sales may not be available at the counter due to volume.

ON COURSE PROTOCOLS

  • Putting greens may be open on a course by course basis. All ranges are open.
  • Always leave the pin in and avoid all unnecessary touch-points.
  • Continuous putting is encouraged to promote social distancing while on the green.
  • Keep a minimum two-metre distance from your playing partners and refrain from shaking hands after your round or any other physical contact.
  • Maintain the bunker areas as best you can for the respect of other players.
  • Refrain from picking up playing partners’ clubs or golf balls.
  • Carts will be offered upon tee time booking. Inventory is limited at various courses and we will do our best to keep our inventory availability levels current.
  • Carts will be based on double occupancy. If a single rider is required, a surcharge will apply. Masks must be worn while inside the cart if riding with someone who is not from the same household. 

OPERATIONAL PROTOCOLS

  • One person in the bathroom at any given time.
  • Groups are to arrive at the course no more than 20 minutes prior to their scheduled tee time.
  • Only one group of golfers is to check in with the attendant at one time.  If possible, it is encouraged to have only one person check-in for the entire group to help maintain social distancing. 
  • Once registered, the groups will not proceed to the first tee until instructed to do so.
  • Countertops, payment units, door handles, and any other surfaces in contact with the public will be repeatedly sanitized.
  • Power carts and pull carts will be sanitized after each use. However, we encourage all players who are renting these products to be proactive using their own sanitizing wipes in addition to our efforts.
  • Scorecards and pencils will be given out on a request basis. Players are encouraged to keep their scores on their cell phones. 
  • Carts will be offered upon tee time booking. Inventory is limited at various courses and we will do our best to keep our inventory availability levels current.
  • Carts will be based on double occupancy. If a single rider is required, a surcharge will apply. Masks must be worn while inside the cart if riding with someone who is not from the same household. 

BOOKING PROTOCOLS

  • System distinguishes player types by login profile. Credit cards on file will be charged for any amount of players that do not show for the designated tee time. 

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2021-04-07T20:53:09+00:00
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